HOTEL USING EMANAGER - 30+ rooms in Malaysia
“I chose Zen due to its extensive network and the quality of people in Zen”
“We have been partnering with ZEN since 2018. I like the fact that we don't need to worry about OTAs as ZEN Emanager is in charge of it. We don't need to look at other vendors or any employee doing similar work as ZEN has the capacity and the know how in dealing with the OTAs.
While Zen is doing that, they are also working at up-selling instead of always looking at checking lower rates. This differentiates ZEN with other players who like to drop room rates.
I chose Zen due to its extensive network and the quality of people in Zen, who are committed towards solving the hotel's problems. Their staff are easy to talk to and available at any time.
We are also excited by the OTA boost Zen partners are entitled to on Booking & Agoda in the near future."
Owner & Manager
Sunjoy9 @Bandar Sunway
HOTEL USING EMANAGER - 80+ rooms in Malaysia
“We rapidly increased our occupancy to reach full occupancy”
“We joined Zen in September 2019. Before we joined Zen, we had an occupancy of around 10%. Since we joined Zen, we rapidly increased our occupancy to reach full occupancy for the 45 rooms managed by Zen, it was quite impressive.
In addition to this, I really appreciate the service from Zen. Not only did they significantly increase our sales, but they are very fast and professional in answering all our questions. We’ve got good feedback & insights on all important aspects of our business: operations, revenue management, review management, guest service & system updates. We look forward to continuing our long term partnership with Zen Rooms & growing together to greater heights.”
SCC HOTEL CITY CENTRE, Kuala Lumpur
HOTEL FRANCHISEE - 10+ rooms in Singapore
“It was extremely important for us to partner with right people; something I found at ZEN Rooms"
“Being a hotel that prides itself on its heritage and history in Singapore, it was extremely important for us to partner with right people; something I found at ZEN Rooms way back in 2016.
They are on a mission to transform hospitality in SE Asia without digressing from the basics of hospitality; customer delight, brand ethics and excellence. I am extremely delighted to be part of ZEN's growth story”