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1.What is a Hotel Management System?

2. Why do you need a Hotel Management System?

3. What are the ZEN Hospitality Solutions hotel management products?

4. What is the relationship between eZee and ZEN Hospitality Solutions?

5. What kind of hotels can use ZEN Hospitality Solutions products?

6. What are the requirements for integrating ZEN HS products into my hotel?

7. What is a Hotel Revenue Management System?

8. What is Dynamic Pricing?

9. What is the FREE Online Hotel Assessment?

10. Can I hire you to be my hotel consultant?

11. Can I use your products if I’m already using a different system?

12. Do your products have a trial period?

13. Do you offer third-party hotel management services?



1. What is a Hotel Management System?

A Hotel Management System or Hospitality Management System is a package or a set of software solutions that help a hotel efficiently manage its operations. A good hotel management system would have many solutions in its package and they range from a Property Management System to a Channel Manager to a Booking Engine, CRM, and more. It saves you time and effort, and improves your occupancy rate and maximizes your revenue. 


Examples of solutions in a Hotel Management System are:

  • Channel Manager 

  • Property Management System

  • Reputation Management

  • Revenue Management 

  • Booking Engine

  • Website Builder

  • Order Processing

  • Online Listing Management

  • Choose ZEN Hospitality Solutions for Smart Hotel Management Software


ZEN Hospitality Solutions is the only company in Southeast Asia that provides Revenue Management Solutions with built-in Channel Manager and add-ons. It is also the exclusive partner of eZee in the Philippines and Indonesia and offers online hotel management software both on a la carte basis and as a software suite.


2. Why do you need a Hotel Management System?

A smart Hotel Management System or Hospitality Management System is a comprehensive system that streamlines and allows you to manage your hotel’s managerial, operational, revenue, and Online Travel Agencies (OTAs) tasks from just one software. It reduces time and resources needed to manage your business manually by automating day-to-day procedures like reservations management, billing, invoicing, and inventory. 


A hotel management system also tracks, stores, and analyzes useful data you can refer to when strategizing for business goals and milestones. It can help you identify weak points, areas for improvement, and opportunities for growth. 


3. What are the ZEN Hospitality Solutions hotel management products?

ZEN Hospitality Solutions offers a wide variety of hotel management systems designed for every hotel’s needs. 


  1. ZEN Rooms OTA (Available only in the Philippines)

  • Hotel listing access to ZenRooms.com

  • Includes 2 Months FREE Ads Marketing 


  1. ZEN Channel Manager / eZee Centrix

  • Channel management system for managing your inventory and room listings on all connected booking channel and OTAs

  • Includes instant rate and room updates, centralized inventory distribution, yield management feature, and automatic foreign currency rate updates


  1. eManager

  • An all-in-one package with channel manager, property management system, and revenue management. 

  • It features a dedicated pricing expert to help hotels maximize revenue


  1. ZEN Revenue Management Software / ZEN Express

  • Automated revenue management system that features real-time updates, pricing adjustments, and in-depth performance analysis from an AI-operation algorithm

  • Includes advanced AI Pricing Algorithm, customizable parameters, and competitor pricing features


  1. ZEN Property Management System / eZee Absolute

  • Cloud-based property management system that allows hoteliers and managers to run and monitor every aspect of their hotel business from front desk operations to back-end billing and inventory management.

  • Includes inventory overview, room allocation system, and generates relevant hotel management reports


  1. Online Hotel Management System / eZee Ultimate 

  • Allows the property owner or management to monitor their business from anywhere and anytime

  • Includes a hotel channel manager to control online inventory distribution and rate management on connected channels

  • Receive and process direct bookings within your website with eZee’s comprehensive cloud based Hotel Reservation System

  • POS system designed for independent restaurants, F&B businesses, and in-hotel restaurants


4. What is the relationship between eZee and ZEN Hospitality Solutions?

eZee Technosys and ZEN Hospitality Solutions are sister companies supported by Yanolja, the #1 Online Travel Agency (OTA) in South Korea. 

  • eZee is the Global #2 Hotel PMS Provider

  • eZee is a global leader in hospitality technologies, #1 in Asia

  • Offers award-winning solutions to 22,000 hotels in 170+ countries

ZEN Hospitality Solutions is the exclusive partner of eZee in the Philippines and Indonesia

  • Offers localized custom eZee solutions

  • Provides software at lowest, market tailored rates

  • Offers English & Bahasa-support



5. What kind of hotels can use ZEN Hospitality Solutions products?

ZEN Hospitality Solutions products are specially designed for small-to-medium hotel chains or independent hotel establishments that want to grow and scale their business. We offer customized software that aims to solve the most common operational, financial, and managerial problems and challenges hoteliers face today. 


6. What are the requirements for integrating ZEN HS products into my hotel?

There is no requirement for using ZEN Hospitality Solutions’ products. There’s no need for previous knowledge or usage of other hotel management systems to start using our products. We will help you with onboarding, training, and implementation so you can effortlessly manage your hotel. 


7. What is a Hotel Revenue Management System?

A hotel revenue management system is an automated software application that helps hoteliers calculate the best room rates at any given day and on any booking platform to increase occupancy and maximize revenue. 


8. What is Dynamic Pricing?

Dynamic pricing is a special feature in ZEN Hospitality Solutions’ eManager Express. Our AI-operated algorithm uses your customized pricing parameters and strategy to calculate the best room rates for every booking platform every day and automatically adjusts it to reflect changes in the market, customer behavior, and competitor rates. Read more about Dynamic Pricing. 


9. What is the FREE Online Hotel Assessment?

ZEN Hospitality Solutions FREE Online Hotel Assessment is a comprehensive report on your hotel’s performance. It includes a full website audit, OTA listing review, competitor analysis, social media scan, and guest ratings check. Book a meeting to start your FREE assessment. 


10. Can I hire you to be my hotel consultant?

ZEN Hospitality Solutions is a SaaS (“software as a service”) company that provides digital solutions to hoteliers to help them achieve business goals, increase occupancy, maximize revenue, and improve their hotel’s overall performance. Should you decide to avail of a system, we’ll have dedicated consultants and experts available to address your needs and help with strategy using our systems. 


11. Can I use your products if I’m already using a different system?

If you would like to transition to ZEN Hospitality Solutions products, our onboarding team can help you transfer files, integrate systems, and migrate processes. ZEN HS products also work seamlessly with most marketing, management, and operational systems in the market. 


12. Do your products have a trial period?

Yes, all ZEN Hospitality Solutions products come with trial periods before customers are required to commit to a contract. 


13. Do you offer third-party hotel management services?

No, we only offer digital products that can be integrated into your hotel systems. We do however provide training and support before and after onboarding. Once signed with ZEN Hospitality Solutions, our support team will always be available to assist you with any software questions and problems. 


Start your journey towards a more successful hotel today. Talk to one of our experts to find the right digital solution for you.